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May 25, 2026
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Fall 2023 Undergraduate Catalog [ARCHIVED CATALOG]
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RAAM 3300 - Guest Services Management for Resorts and Attractions
Credits: 3
Description: This course focuses on understanding, anticipating, and exceeding customer needs through utilizing high-quality service techniques to manage interactions with current and potential customers. Students will study the various methods necessary to provide exceptional service. Course only offered at the Sandusky facility. Approved for distance education.
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